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Flexible Benefits Reimbursement Guidelines 

 

The Benefits Made Better’s My Reimbursement tab offers a simple process for you to file your reimbursement for outpatient medicines, optical, and dental benefits. 

Reimbursement Program 

 

Eligibility  

  • All regular Fulltime, Part-time, and Support Center Partners.  
  • Partners who are in their introductory period become eligible once they are regularized.  

Coverable Benefits  

  • Subsidy for dependents HMO program  
  • Medicines that are prescribed by Avega-accredited Doctor
  • Additional vision and dental benefits

Covered Amount  

  • Maximum allowance per partner is Php 4,800.00/year and will be pro-rated monthly at Php400/month where unused allowance is carried over to the succeeding months, but only up to the last policy month. Unused benefit limit will be forfeited at the end of the policy year.  

 

Medicine and Optical Benefits Reimbursement Process

 

Step 1: Create an account at www.benefitsmadebetter.com. 

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Step 2: Click “My Reimbursement” tab and select “Add New Reimbursement” 

 

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Step 3: Fill out Reimbursement Electronic Form then click “Save”. 

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Step 4: Proceed to “View Summary of Reimbursement” tab. On this tab, you will see the details and status (For approval, Approved, Disapproved, Completed) of your past and existing reimbursement claims.  

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Step 5: Download the Pre-filled Reimbursement Application Form.

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Step 6: Upload Signed Reimbursement Request Form and other supporting documents on the provided fields. 

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Required supporting documents: 

  • Signed Pre-filled Reimbursement Application Form 
  • Prescription from accredited-Avega Doctor 
  • Official Receipt or Sales Invoice for optical reimbursements

Note: You may scan or take a photo of the documents. 

 

Click “View Summary of Payouts” tab to see payout summary of reimbursement application. This tab includes the following details: Payout date, Status, Amount 

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Turnaround time for processing will start upon receipt of complete documents. 

 

Criteria for disapproval: 

  • Enrolled and Active Dependents are with FlexBen Subsidy (Option 1) 
  • Exceeded limit 
  • Beyond policy year
  • Duplicate claim or multiple, some claims filed prior
  • Medicines prescribed by a doctor not accredited by Avega/Intellicare

 

Please email us at [email protected] should you have questions/clarifications or encounter a problem with your reimbursement application. 

 

 


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